Had a good experience with Kurtains By Karen and would like to share your story? Submit a testimonial.
Our second time doing business with Karen and Harold. An excellent experience as expected! We purchased Silhouette blinds in our living room and dining room. They are absolutely beautiful. We always say to our friends “Karen knows her windows”. Customer service and installation is first-class.
We’re a mid-sized residential builder/developer and recently engaged Kurtains by Karen to fit out an 18 unit building in central Toronto. I’m not sure Percy Ellis has ever had the pleasure of working with kinder, more honest people who deliver quality work, and we have many excellent contractors! Karen and Harold, thank you very much and look forward to the next project!
A few years ago, we reached out to her for vertical blinds for my elderly father, living in a retirement building. Karen created a practical solution and within my father’s limited budget. She had a very comfortable approach and Dad was very happy with her work. So was I…….
I knew that when we would be seeking a window treatment for our very large living room window, Karen would be my only call. Karen was so very patient with me. So many questions, and changing my mind between products. Ultimately, we decided on Shade-O-Matic cordless DuoLight. The blinds were just installed a few hours ago and my entire family is so happy with this decision. It has completely transformed our room and absolutely gave us the sleek, clean look we wanted, while giving us privacy options and light control for this large south-west facing window.
This is all during this time of how we have all had to adjust to Covid protocols. Karen was just as wonderful over the phone and through emails as she was in person with my father. She arranged for the book samples to be dropped off safely, and her installers took all the precautions to keep themselves and my family safe.
Thank you Karen!!! I will be calling you when we are ready to do our next windows!
Kurtains by Karen are an absolutely professional service to deal with from start to finish! Both Karen and Harold were courteous, engaging and thoughtful of or specific needs. We had numerous windows fitted with Eclipse plantation shutters and some Hunter Douglas blinds as well. Karen had helpful suggestions to begin with and the installations teams were polite and excellent at their craft! Karen and Harold were in touch throughout the process and I would now consider them friends! Convenient home visits with competitive pricing! The big box stores aren???t close in this competition (if you consider, pricing, service, quality and convenience) as we checked them out as well.
In April 2019, “Kurtains by Karen” installed Eclipse shutters on seven windows in our home including two bay windows and a sliding door to our back garden. Hunter Douglas shades were also installed on two basement well windows. These shutters have improved the look of our kitchen, living room, a bedroom, our walk out basement and studio.
Karen was very approachable and friendly throughout. She listened to our needs and concerns and provided excellent advice. Karen made suggestions tailored to the unique needs and look of each room in our home. Karen executed every part of the project from consultation to completion in a smooth, efficient and timely manner. This process included follow up phone calls and a visit by Harold to ensure our satisfaction with the product and overall look of the shutters.
The installers Kyle and Trevor were respectful, reliable and on time. We were impressed with their work ethic and skill.
We are extremely satisfied with the exceptional service provided by Karen and Harold. We have received many compliments about our shutters and how they have enhanced our home. “Kurtains by Karen” is a caring, friendly, reliable and highly professional service. We most heartily recommend ” Kurtains by Karen” to you.
SUPERB . . . every step of the way. From suggesting design options to meet our very specific needs through colour advice that became the perfect solution to installation by a true expert (Allan) who worked quietly and with great care . . . the whole experience has been wonderful.
Thank you Karen and your team — we are delighted.
Wonderful customer service! Wonderful follow-up! If you are looking for any type of window treatment, Kurtains by Karen will not disappoint.
I had Karen install a variety of blinds in my entire home and was very happy with the prompt service and quality of blinds installed. What I had pictured in my mind actually came to fruition. Thanks.
We could not be happier with the knowledge, expertise & service that we have received for Kurtains by Karen. They did our complete home. We did not know what to put on our 9′ patio door but Karen came up with suggestions that we were a little unsure of. We went with her idea & once the product was installed, we loved it. We never should have doubted her. If you are looking any type of window treatments, I can guarantee you will not be sorry that you called Kurtains by Karen.
We were very pleased with the silhouette blinds and draperies Karen installed in our first home and decided to use her services again after we moved. A year after installing blinds in several rooms, we had an issue with one of the brackets. I called Karen that morning and that same night Harold came to our home and fixed it free of charge. We were very impressed with the excellent level of service that Harold and Karen provided. We highly recommend Kurtains by Karen – they are skilled professionals who care about their customers and the quality of their work.
I am so happy with the results of my new look! I feel like I am living in a new house. Karen came to my house in early January and three weeks later my new shutters were installed. The installers were very professional and particular. I would highly recommend Karen and her team. Thank you Karen!
We had Kurtains by Karen furnish our entire house recently and have been entirely satisfied with the results. We received excellent service; timely and friendly. We would certainly recommend this company to anyone in need of window coverings.
Word of mouth got us regarding Karen and her expertise via my parents who had her do some work on their house in Guelph. We were very impressed with the end result and decided to consult with her regarding our oversized windows in our loft space in Toronto. They were tricky windows to work with, as they are set in brick, extremely large and of irregular shape. She recommended a product that we would not have though about ourselves, beautiful vinyl California shutters.
There was only a slight problem with the install as the measurements were slightly off, preventing a perfect fit. Without any hesitation she returned them to the manufacturer, had the problem fixed and then installed them flawlessly with no extra cost or hassle. Since then we have used her services to outfit our rental property from top to bottom. It is nice to know that she stands by her products and service, if there is any dissatisfaction she will go out of her way to make it right. I highly recommend Karen and her team for your window covering needs.
Whenever I am asked by friends about where to buy window coverings, I don’t hesitate to recommend Kurtains by Karen. Karen is the “poster person” for excellent customer service, and she stands behind her products and service. Karen always has great suggestions and ideas that suit the space perfectly. We have been very happy with the various window treatments we have ordered over the years from Karen. If you want a quality, durable product installed professionally, then call Kurtains by Karen.
For many years, our window treatments came through a contractor who sourced them through Kurtains by Karen. After we purchased a new condo in Guelph and were updating our main address, we contacted Karen directly through her website. Response was immediate and a visit was arranged within a few days to both our locations. Karen asked the right questions and got the exact measurements. Delivery and installation was quick and professional. Everything came off without a hitch and we clearly understood why our original contractor selected this supplier! Karen was a delight to work with and we would cheerfully recommend her services.
Having used the services of Kurtains by Karen over 10 years and being satisfied at the time with custom-made curtains made for a difficult window, I called Karen again when I wanted to replace blinds on my front and side windows and kitchen windows with shutters. As I had remembered, she provided exemplary service. Karen thoroughly explained my options for different types and colours of shutters, provided excellent suggestions and was very thorough in hr presentation. The company she works with did a very thorough job in the installation of the shutters. From start to finish, I would highly recommend Kurtains by Karen
The service provided by Kurtains by Karen is THE BEST customer service I have ever encountered. When we had a problem with one product (out of an entire house of new window coverings ordered through Karen) Karen was on top of it immediately. The service person came out promptly, and when the product had to be returned to the manufacturer, they decided that the product would be re-made and re-installed. This was all done in a very prompt and professional manner. If you want beautiful, modern, top quality window coverings and expert advice and professional installation, call Kurtains by Karen. You will be very happy that you did.
I found Kurtains by Karen by doing some online research. I contacted Karen once we moved into our new home in Morriston. She was very prompt and scheduled an appointment right away. She was a wealth of knowledge and told us exactly what kind of shutters we needed. I completely let her decide what should be in each of our windows. The measurements and install were a breeze and we are so happy with the results. I would highly recommend Karen and her team. Thank you!