Kurtains by Karen are an absolutely professional service to deal with from start to finish! Both Karen and Harold were courteous, engaging and thoughtful of or specific needs. We had numerous windows fitted with Eclipse plantation shutters and some Hunter Douglas blinds as well. Karen had helpful suggestions to begin with and the installations teams were polite and excellent at their craft! Karen and Harold were in touch throughout the process and I would now consider them friends! Convenient home visits with competitive pricing! The big box stores aren???t close in this competition (if you consider, pricing, service, quality and convenience) as we checked them out as well.
In April 2019, “Kurtains by Karen” installed Eclipse shutters on seven windows in our home including two bay windows and a sliding door to our back garden. Hunter Douglas shades were also installed on two basement well windows. These shutters have improved the look of our kitchen, living room, a bedroom, our walk out basement and studio. Karen was very approachable and friendly throughout. She listened to our needs and concerns and provided excellent advice. Karen made suggestions tailored to the unique needs and look of each room in our home. Karen executed every part of the project from consultation to completion in a smooth, efficient and timely manner. This process included follow up phone calls and a visit by Harold to ensure our satisfaction with the product and overall look of the shutters. The installers Kyle and Trevor were respectful, reliable and on time. We were impressed with their work ethic and skill. We are extremely satisfied with the exceptional service provided by Karen and Harold. We have received many compliments about our shutters and how they have enhanced our home. “Kurtains by Karen” is a caring, friendly, reliable and highly professional service. We most heartily recommend ” Kurtains by Karen” to you.
SUPERB . . . every step of the way. From suggesting design options to meet our very specific needs through colour advice that became the perfect solution to installation by a true expert (Allan) who worked quietly and with great care . . . the whole experience has been wonderful. Thank you Karen and your team — we are delighted.
Wonderful customer service! Wonderful follow-up! If you are looking for any type of window treatment, Kurtains by Karen will not disappoint.